BSB 802-395

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Call

From Australia
1300 937 824

From Overseas
+61 2 4252 1201

Phone operates between

Monday-Friday
8:30am – 5:30pm (AEST)

Saturday
9:00am – 1:00pm (AEST)

Outside business hours
1800 648 027

Write to us

Post your letter to the mailing address below:
Locked Bag 29 Wollongong DC NSW 2500

Lost or stolen cards

Uh-oh has your card been lost or stolen? Give us a call quick smart and we'll help you out.

Call

From Australia
1300 937 824

From Overseas
+61 2 4252 1201

Phone operates between

Monday-Friday
8:30am – 5:30pm (AEST)

Saturday
9:00am – 1:00pm (AEST)

Outside business hours
1800 648 027

Write to us

Post your letter to the mailing address below:
Locked Bag 29 Wollongong DC NSW 2500

Reporting suspected fraud

Have you noticed some suspicious transactions on your account? Just give us a call and we can investigate this for you.

Call

From Australia
1300 937 824

From Overseas
+61 2 4252 1201

Phone operates between

Monday-Friday
8:30am – 5:30pm (AEST)

Saturday
9:00am – 1:00pm (AEST)

Outside business hours
1800 648 027

Write to us

Post your letter to the mailing address below:
Locked Bag 29 Wollongong DC NSW 2500

Talk to us in person

Chat to us today and find out how we can help you make the most of your money.

      Our Dispute Resolution Procedure

      We’re here to serve our members but sometimes things go wrong. So if you’re having any issues with us review our Internal Dispute Resolution Document to find out more.

      Internal Dispute Resolution document

      Fees, Charges and Transaction Limits

      Do you have a question about fees attached to your products? Download our Fees, Charges and Transaction Limits brochure to find out all the details.

      Fees, Charges and Transaction Limits brochure

      Compliments, complaints and general feedback

      We’d love to hear all our member feedback. Good or bad we welcome the opportunity to hear your thoughts. After all it’s your Credit Union. We’re here to serve you.

      Send us your feedback