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Lost or Stolen Cards

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MasterCards

Immediately telephone 1300 135 538.

This number is available 24 hours a day, toll free.

To speed up the process please have the following information ready where possible:

  • Your full name
  • Card type (MasterCard)
  • Card details (Name on card, Number and Expiry Date)
  • What might have become of the card?

Visa Debit/Redicards

Ring immediately on 1800 224 004

This number is available 24 hours a day, toll free

To speed up the process please have the following information ready where possible:

  • Your full name
  • Card type (Visa Debit/Redicard card)
  • Card details (Name on card, Number and Expiry Date)
  • What might have become of the card

Information for Cardholders Overseas

Western City Credit Union is a division of Community Alliance Credit Union Limited the product issuer of the deposit and payment products. ABN 14 087 650 771 AFSL No. 245 576. Any advice given is of general nature only and does not take into consideration your objectives, financial situation or needs. Please consider the appropriateness of the advice before acting.

 

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